We’ve just posted an update on training and have an example of how we use some software to make easy to follow video user guides. You can find the new page here – or watch the sample system here. Tweet [read more]

For the last few months, I’ve been working with a brilliant coffee vending business near Gatwick. In terms of culture and atmosphere, it’s quite a contrast to BOTH other venture capital backed businesses  and some very large organisations in the public and private sector I’ve been working with. Despite being a fairly mature [read more]

Apologies if you tried to use our Contact Us form recently. Due to a change made by our hosting company (to prevent spam attacks), the form stopped working and we have had to redesign and reconfigure these pages. This has now been corrected and we will respond to enquiries as promptly as possible. Tweet [read more]

The results of Google’s “Project Oxygen” have been reported all over the place in the last week. The London Evening Standard and the New York Times both carried this, follow the link to see the full article. It’s a great story, put simply they discovered that great technologists did not necessarily make great team leads [read more]

First thing this morning, before I did anything I’d planned to do, I found myself checking my emails. One of them came from BIE, an interim management company who had recently come to realise the full impact of email on their working day and had decided to make a change. It reminded me of just [read more]

When I first drafted this post, I was thinking just about the benefits of flexible working space. In many situations I believe these benefits are there to be had, especially where larger teams work together and a level of noise is an acceptable part of the working environment. But what about where concentration, problem solving [read more]

In Peopleware – Productive Projects and Teams - Tom DeMarco and Timothy Lister the authors describe their experience of software development projects. They highlight just how key people are to the whole IT equation. Through well presented ideas and tales of their experience they demonstrate the massive cost of NOT investing in the management [read more]

Do you know what your organisation really thinks about IT? Why not use a 360 degree review to find out? I’ve seen 360 degree reviews used for all sorts of personnel situations. Often they are a routine part of the Human Resources cycle. Sometimes they are used to get a broader perspective of a problem [read more]

No, not an advert for that insurance company. But some thoughts on opensource: Telephony (VOIP and Asterisk), web searching (google etc), operating systems (Linux, Android) email services (too many to mention) as well as Firefox, OpenOffice and Java are all examples of free and mostly leading edge technology. Yet the majority of organisations [read more]

“dis” ability has all sorts of connotations – from wheelchairs to mental illness and learning disabilities. Yet some of the most talented and brilliant individuals in the world count as disabled.  While many organisations have better access for physical disability, overall you are unlikely to be attracting “dis”abled [read more]