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Coaching

We’ve just posted an update on training and have an example of how we use some software to make easy to follow video user guides. You can find the new page here – or watch the sample system[read more]

For the last few months, I’ve been working with a brilliant coffee vending business near Gatwick. In terms of culture and atmosphere, it’s quite a contrast to BOTH other venture capital[read more]

The results of Google’s “Project Oxygen” have been reported all over the place in the last week. The London Evening Standard and the New York Times both carried this, follow the[read more]

‘Managing’ Articles

Ideas on IT management

PIM’s anyone?

PIM’s anyone?

Digital is here and it’s hard to think of a business that can ignore the changes that flow from it? But for product driven companies, great, accessible and up to data product data fundamental to winning (or keeping) market share. So how do you manage the huge volume of product and product marketing information that [read more]

change and transformation

Change & Transformation

Change & Transformation

Change isn’t difficult of itself, the main challenges are fear and inertia. It’s often said “it’s not change people are frightened off but uncertainity”. In my experience, fear comes from: uncertainty – uncertainty of outcome – i.e. “will this change work?” and fear of what the outcome will be [read more]

Interim IT Directors add value quickly

Interim IT Directors – adding value quickly

Interim IT Directors – adding value quickly

Organisations take on Interim IT Directors for many reasons and the benefits can be realised whatever those reasons are. Recognising the need for change or plugging the gap due to illness can both result in strategic benefits for the organisation and the team.  To make sure you do get the benefits its worth seeing past [read more]

The cost of complexity – part 2

I posted a while ago about the cost of complexity, and two events in the last week had me looking back at what I wrote then. The first is a client who DID end up adding a second remote access solution and the other who is trying to decide what to do about Business Intelligence [read more]

Cost of IT Complexity

The cost of IT Complexity

I recently had a client ask whether an additional solution for remote access to files could be supported because a senior new starter wanted to use it. The client already has a robust, secure and flexible way for its staff to access all their systems remotely including data and software – e.g. Office via a [read more]

The same but different

For the last few months, I’ve been working with a brilliant coffee vending business near Gatwick. In terms of culture and atmosphere, it’s quite a contrast to BOTH other venture capital backed businesses  and some very large organisations in the public and private sector I’ve been working with. Despite being a fairly mature [read more]

Googles eight rules for great managers

Google gets IT management

The results of Google’s “Project Oxygen” have been reported all over the place in the last week. The London Evening Standard and the New York Times both carried this, follow the link to see the full article. It’s a great story, put simply they discovered that great technologists did not necessarily make great team leads [read more]

Communication Matters - but rumour rules - getting control of informaton

Communication Matters:Rumour Rules

Rumour rules:Communication matters It seems that one of the hardest thing to do in any organisation is communicate effectively. Even when things are calm and stable it seems to be almost impossible to get a clear message about what we are doing and why up, down and across an organisation. So when the plan is [read more]

Problems and confrontation – how they become a constructive part of organisational and staff growth

Problems and Confrontation

How do you feel when you hit a big problems, or there is a confrontation? Does it represent an opportunity, or a scary threat that makes you want to avoid the person or situation involved? Where do problems end up in your team – the top or bottom of the pile? Who ultimately fixes them [read more]

Does email kill your productivity

Does email kill your productivity

First thing this morning, before I did anything I’d planned to do, I found myself checking my emails. One of them came from BIE, an interim management company who had recently come to realise the full impact of email on their working day and had decided to make a change. It reminded me of just [read more]

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