We’ve just posted an update on training and have an example of how we use some software to make easy to follow video user guides. You can find the new page here – or watch the sample system[read more]

For the last few months, I’ve been working with a brilliant coffee vending business near Gatwick. In terms of culture and atmosphere, it’s quite a contrast to BOTH other venture capital[read more]

The results of Google’s “Project Oxygen” have been reported all over the place in the last week. The London Evening Standard and the New York Times both carried this, follow the[read more]

Archive for January, 2011

Communication Matters - but rumour rules - getting control of informaton

Communication Matters:Rumour Rules

Rumour rules:Communication matters It seems that one of the hardest thing to do in any organisation is communicate effectively. Even when things are calm and stable it seems to be almost impossible to get a clear message about what we are doing and why up, down and across an organisation. So when the plan is [read more]